Shipping policy

Processing Time:
Orders are processed within 3 to 4 business days of purchase. We strive to dispatch your items as quickly as possible. Once an order has been shipped, ICEMANCUSTOMS LLC is not responsible for any lost, stolen, or damaged packages. Customers must contact the shipping carrier directly to resolve any delivery issues.

Shipping Time:

• Standard Shipping: Most orders arrive within 2-10 business days.

• Extended Delivery: Some orders, depending on the destination and unforeseen delays, may take up to 60 days to arrive.

International Shipping:
We ship only inside the United States of America.

Lost, Stolen, or Damaged Packages:

• Once the package is marked as delivered by the carrier, ICEMAN CUSTOMS LLC is not liable for lost or stolen packages. Customers must reach out to the carrier for resolution.

• If a package is damaged during transit, the customer must file a claim directly with the shipping carrier.
  

Money Back Guarantee:
If you are not satisfied with your purchase contact our customer service team within 14 days of the expected delivery date to initiate a refund or exchange. Please note that this guarantee does not cover lost, stolen, or misdelivered packages that are marked as delivered by the carrier.

Contact Us:
For any queries related to shipping, please contact our support team. We're here to help ensure your shopping experience is as smooth as possible.

Thank you for choosing our store, and we look forward to serving you!